Podcast Grill

Podcast Grill - #40 | Pizza Franchising with Papa John's

Tue, 6 May 2008 14:28:00 GMT

Podcast Grill #39 | Cashless payment for the restaurant industry

Thu, 3 Apr 2008 19:22:00 GMT

Podcast Grill #38 | Beverage & Brew and the Nestle new product Sjora

Wed, 16 Jan 2008 21:32:00 GMT

Podcast Grill #37 | Buzz or Bust marketing for the new age restaurant

Wed, 24 Oct 2007 19:25:00 GMT

Podcast Grill #36 | NRA 2007 - The biggest restaurant show yet

Mon, 21 May 2007 21:59:00 GMT

National Restaurant Show, 2007.

Beverage & Brew Podcast #001 | Coffee on the horizon - May 15th, 2007

Tue, 15 May 2007 21:54:00 GMT

Podcast Grill #35| NAPICS, The Pizza Biz

Wed, 28 Feb 2007 12:49:00 GMT

Covering the North American Pizza and Ice Cream Show from Columbus, OH

Podcast Grill #34 | NRA Restaurant Trends Forecast 2007

Fri, 15 Dec 2006 19:50:00 GMT

The National Restaurant Association profiles the restaurant industry as it heads for its 16^th consecutive year of real growth. Sales expected to reach $537 billion at a record 935,000 locations in â07. Hudson Reilhe, the chief economist and head of research at the National Restaurant Association is with us today to discuss where the restaurant industry is headed, what factors will determine its direction and how consumers can impact restaurant operations

Podcast Grill #33 | Go Roma! Italian Kitchen

Fri, 15 Dec 2006 17:23:00 GMT

In this episode we cover a fast moving brand that is breaking bread in a brand new way. Go Roma Italian Kitchen was created by restaurant veterans David Wolfgram, Jeff Drake, Russell Bry and Yorgo Koutsogiorgas, who worked together for years at Chicago-based Lettuce Entertain You Enterprises. The men shared a passion for great Italian food, and committed themselves to providing delicious Italian food in a quick, casual setting - meeting the needs and tastes of time-pressed, budget-minded, health-conscious food-lovers.

Podcast Grill #32 | Restaurant tech trends for 2007 - Zunecast

Wed, 13 Dec 2006 01:46:00 GMT

Podcast Grill covers the restaurant technology outlook for 2007 with Microsoft.

Podcast Grill #31| DQ Brand Rising

Mon, 27 Nov 2006 15:15:00 GMT

Podcast Grill #30| Customer Service - challenge or opportunity

Mon, 27 Nov 2006 03:07:00 GMT

When it comes to eating out in the United States, Texans do it the most, New Yorkers pay the most, and Italian is the country's favorite cuisine. Zagat Survey released its "America's Top Restaurants," a guide covering 1,389 eateries in 42 cities, which is based on 21 million meals worth of experience by more than 123,000 people.

"Sadly its the same old story across the country when it comes to service," the Zagat Survey found. "72 percent of diners say service is the greatest irritant when it comes to eating out." In this episode we get a rare chance to talk with Paige Hall of About Face Corporation about how restaurants can improve their front-line performance or customer service.

Podcast Grill #29 | FSTec 2006 - Restaurant Technology rules the land

Sun, 19 Nov 2006 23:36:00 GMT

Restaurant technology at its finest at this years FSTec show in Long Beach CA - 2006

Podcast Grill #28 | Credit Crash - How credit card security affects the restaurant business

Tue, 7 Nov 2006 23:55:00 GMT

We are on a crash course with our best asset in the restaurant industry, the credit and debit card. Industry analysts expect the credit side of our business to surpass cash spending by 2008 or 2009. Fraud, tip skimming and even credit card black market rings are beginning to attack the restaurant industry and expose our customers to security risks.

The restaurant industry makes up for 70% of the overall card skimming in retail as reported by the Mercator Advisory Group. Unless we do something fast on presenting new ways to help the consumers pay in more secure methods we are set for a crash course in the restaurant industry. In this episode we talk with CTS Consulting about what types of security can be implemented in the restaurant industry.

Podcast Grill #27 | Fast Casual Twist

Fri, 27 Oct 2006 19:34:00 GMT

Fast casual mixes makes a new segment debut as we discuss the concept with CEO Michael Curcio of Pyro Grill.

Podcast Grill #26 | Casual Crunch - casual dining chains face tough times

Mon, 23 Oct 2006 23:44:00 GMT

Sharp same-store sales declines among some of the biggest players in the $331 billion restaurant industry have analysts and marketers worrying whether the slide is a long-term trend or a short-term hit due to less disposable income. In either case, casual-dining chains and independents are the biggest losers.

As casual dining chains face tough times Jannelle Barlow of Branded Customer Service and host Paul Barron analyze what these restaurants can do to turn this challenge into and opportunity.

Branded Customer Service

Podcast Grill #25| Online ordering, Fact or Fiction

Thu, 19 Oct 2006 18:02:00 GMT

Restaurant online ordering is explored of how to utilize this new tool for your restaurant oeprations, marekting efforts and even improvement in customer service.

Podcast Grill #24| The State of the Restaurnat Business - We Need People

Fri, 29 Sep 2006 01:30:00 GMT

Podcast Grill #23 | The Brain Trust of the restaurant business

Fri, 29 Sep 2006 01:12:00 GMT

Podcast Grill #22 | New Stuff at the Mid-Atlantic Expo

Fri, 29 Sep 2006 00:56:00 GMT

Podcast Grill #21 | What's Hot! - Hot new products in the restaurant industry

Wed, 13 Sep 2006 14:46:00 GMT

Seldom do you get a chance to see great new concepts and prodcuts in the restaurant industry. Our producers found three new products and services that really deliver value to your restaurant operation.

Product 1 - StoreTech - A new kind of store design company that does more that just build your next restaurant, they go the extra distance to deliver inspirational design. Look for thier new Smart Look design as used in a new Fuddruckers location in Orlando, FL

Product 2 - Network Solutions has been a long time website registrarm, but now they have a new spin. They are the authority in what is sure to be another boom in website development for the restaurant industry. Thier new "Do-it-for-you" website now can allow all restaurants to look thier best on the web and with most people going to the web before they dineout, what better way to get your new website!

Product 3 - CafeShorts - Dinner and a movie has an all new meaning in the restaurant business. Cafe Shorts is a new media company that brings short films right into your restaurant for your patrons to enjoy. All films are shorts (15 minutes) and create quite a restaurant draw. We get a chance to talk with Brett Jaffee, president of Cafe Shorts about the all new and innovative approach to the entertainment aspect for your restaurant.

Podcast Grill is the leading restaurant industry podcast with more than 5000 listeners!

Podcast Grill #20 | Florida Restaurant & Lodging show growing strong

Wed, 13 Sep 2006 14:35:00 GMT

The 2006 Florida Restaurant & Lodging show has a new aspect. With Florida being a top tourisim state the term "Lodging" is now on the venue. Reed Exhibitions continues to build new features into the show with the Barista Challenge, Culinary Showcases and the Orlando Pizza Show.

We get a change to talk with Ron Matthews with Reed Exhibitions about the latest in their plan to attract more attendees and deliver a new refreashed look at the Florida Restaurant & Lodging Show.

About Reed Exhibitions:
Every year Reed runs over 460 events in 38 countries, bringing together over 90,000 suppliers and more than 5.5 million buyers. With 2,300 employees in 33 offices around the globe we serve 52 industries worldwide.

Podcast Grill #19 | Florida Restaurant & Lodging show 2006 - Orlando

Sun, 10 Sep 2006 12:39:00 GMT

In this restaurant podcast episode we speak with Action System about their hand-held POS, Write-On. Alex Malison the CEO of action systems joins our podcast via phone while his company is on display here at the Florida Restaurant & Lodging Show.

Great topics and inside understanding of how hand-help pos could be in your restaurant technology future.

Podcast Sponsored By:
Snapdrape

Podcast Grill #18 | Western Food Expo 2006 - Los Angeles

Mon, 28 Aug 2006 05:09:00 GMT

We cover the Western Food Expo from Los Angeles, CA. Speaking with Jot Condie, President of the California Restaurant Association and Ron Matthews, Show Director with Reed Expo, the operators of the event.

About Jot Condie |
Jot Condie joined the California Restaurant Association in May of 1999. He was promoted to the position of President and Chief Executive Officer on May 17, 2004. Prior to this post, Condie served as Vice President of Government Affairs and Public Policy, where he was the restaurant industry's chief lobbyist in California. Condie was instrumental in the expansion of CRAâs government affairs staff. He also oversaw the Association's Political Action Committee and the Issues Political Action Committee, both of which have been recognized as being top tier small business PACs in California.

About Reed Expo
Reed runs over 460 events in 38 countries, bringing together over 90,000 suppliers and more than 5.5 million buyers. With 2,300 employees in 33 offices around the globe they serve 52 industries worldwide.

Podcast Grill - #17 | The State of Drive Thru

Thu, 17 Aug 2006 03:30:00 GMT

The industry is faced with a big challenge in drive-thru quality, speed and service. The question is how do you deal with all of these very important issues? This and more are answered in this episode of Podcast Grill. Focused on technology for improving the audio as one of the biggest sore spot in QSR. We also explore operations that can make your drive-thru business better.

Scott Finkle from Business Sound & Communications www.bsctx.com talks about digital audio.

John Calloway - operations expert Sonic Drive-in tells us how to make the drive thru soar!

HM Electronics - www.hme.com
3M Sound
Sonic Drive-In www.sonicdrivein.com

Podcast Grill - #16 | SW Food Expo - TRA's Mel Forhand - John Zendt

Wed, 28 Jun 2006 04:20:00 GMT

Show Notes
Show director Mel Forhand and incoming Texas Restaurant Association president, John Zendt speak with us about association news and what is big at this years show.

2006 Southwest Foodservice Expo,
bringing the best of the industry together-celebrating
the Texas traditions, both old and new, that make
this one of the most dynamic industries around.
www.restaurantville.org

Podcast Grill - #15 | SW Food Expo - Open Table - Gatti's - Acemart

Tue, 27 Jun 2006 04:25:00 GMT

Multi part interview from the Southwest Food Expo in Houston, TX. Joy Tagart with OpenTable.com, an online reservation system that has more than 5000 restaurant customers. These guys really know the reservation business. www.opentable.com

OpenTable is the leading supplier of reservation, table management and guest management software for restaurants. In addition, the company operates www.opentable.com, the world's most popular website for making restaurant reservations online.

Great story of the resurging brand called Mr. Gatti's Pizza - Mark Levis joined the show to talk about the new plans for the Austin based chain. www.mrgattis.com

Mr. Gatti's was founded by Colonel James R. Eure. He began his original pizza operation in Stephenville, Texas in September of 1964. In 1968, Colonel Eure moved to Austin and opened the first pizza store there in September of 1969. The first store opened under the name of "The Pizza Place" and was located on South Congress in a remodeled U-Totem store.

Carl Gufstason, VP Acemart, tells how equipment can be purchased online to help your operations. Great info on how to get consulting from a big supplier in the restaurant business. www.acemart.com

Podcast Grill - #14 | SW Food Expo - Terrace 22

Tue, 27 Jun 2006 04:12:00 GMT

Spoke with Karen Connett with Terrace 22, an importer of unique furniture for the Casual dining segment. Known as casual chic.

www.terrace22.com

Restaurants love them. You will too! Dine in style with our scrumptious woven dining chairs and barstools.

Podcast Grill - #13 | Southwest Food Expo Pre-show

Fri, 23 Jun 2006 16:18:00 GMT

Show Notes

2006 Southwest Foodservice Expo,
bringing the best of the industry together-celebrating
the Texas traditions, both old and new, that make
this one of the most dynamic industries around.
www.restaurantville.org

Show Hours:

Sunday, June 25th: 10:30am - 5:00pm
Monday, June 26th: 10:30am - 5:00pm
Tuesday, June 27th: 10:30am - 4:00pm

George R. Brown Convention Center
1001 Avenida de las Americas
Houston, Texas

New Concepts discussed:
www.flavorfirm.com

Sponsor: www.fastcasual.com

Podcast Grill - #11 | Wingstop, is the rage

Tue, 30 May 2006 16:52:00 GMT

Wes Jablonski, EVP of Biz development for Wingstop talks with us about what makes Wingstop so great as a business opportunity. Learn the wing business from the inside out!

This Podcast sponsored by:

Order Confirmation for drive-thru www.delphidisplay.com

Podcast Grill - #12 | NRA Show Overview

Tue, 23 May 2006 15:57:00 GMT

Mary Pat Heftman, NRA Show Director and Ed Tinsley the incoming Chair for NRA join us to discuss the success of this years show and challenges that the restaurant industry faces in the next year.

This Podcast sponsored by:

Order Confirmation for drive-thru www.delphidisplay.com

Podcast Grill - #10 | Editors Round-up with Steve Coomes

Tue, 23 May 2006 13:29:00 GMT

Steve Coomes, editor of PizzaMarketplace.com reveals his viewpoints of the show along with the latest products picked right from the NRA show floor.

This Podcast sponsored by:

Order Confirmation for drive-thru www.delphidisplay.com

Podcast Grill - #09 | ElPollo Loco Speaks Out

Mon, 22 May 2006 00:50:00 GMT

Karen Eaden the Marketing whiz of El Pollo Loco talks with us about El Pollo Loco's unique positioning in the QSR segment of the restaurant industry and their "Sweet spot" between fast food and fast casual.

This Podcast sponsored by:

Order Confirmation for drive-thru www.delphidisplay.com

Podcast Grill - #08 | Editors Roundup Day One

Mon, 22 May 2006 00:33:00 GMT

Fred Minnick, Editor of Fast Casual magazine and QSRweb.com joins us in our editor's round-up of day one and two of the NRA show.

This episode sponsored by:
DOCUMENTOR, Inc.

For more information please contact: podcast@podcastgrill.com

Podcast Grill - #07 | The New Pizza Trends

Mon, 22 May 2006 00:11:00 GMT

Ed Zimmerman helps us look at the new Pizza business and how it is evolving beyond what you might think. Pies are no longer looked at in the same way.

This episode sponsored by:
DOCUMENTOR, Inc.

For more information please contact: podcast@podcastgrill.com

Podcast Grill - #06 | Gaming and Entertainment

Sun, 21 May 2006 23:52:00 GMT

John Boozer with Buzztime Play-Along TV delivers gaming and loyalty for your restaurant like the popular QB1. Learn how gaming can help your business deliver a new experience for your guest.

www.buzztime.com

This episode sponsored by:
DOCUMENTOR, Inc.

For more information please contact: podcast@podcastgrill.com

Podcast Grill - #05 | Juicy Fruit

Sun, 21 May 2006 23:37:00 GMT

Dole Corporation Director of Marketing Stuart McAlister will discuss the many ways to grow your business in fruit smoothies, shakes and blender drinks.

This episode sponsored by:
DOCUMENTOR, Inc.

For more information please contact: podcast@podcastgrill.com

Podcast Grill - #04 | Where the jobs are

Sun, 21 May 2006 03:01:00 GMT

Hcareers CEO joins us to talk about the state of affairs for job hunting and employee search.

This episode sponsored by:
DOCUMENTOR, Inc.

For more information please contact: podcast@podcastgrill.com

Podcast Grill - #03 | Small vs. Big

Sat, 20 May 2006 22:23:00 GMT

Tony Treadway of Creative Energy talks with us about what it takes to help a small operator compete in a market of majors. New operation techniques and special marketing approaches.

This episode sponsored by:
DOCUMENTOR, Inc.

For more information please contact: podcast@podcastgrill.com

Podcast Grill - #02 | NRA Show Preview

Wed, 17 May 2006 18:59:00 GMT

A special show preview of what's on tap for the NRA show 2006. Host Paul Barron will discuss each episode to watch out for. If you are not making the NRA show this year be sure to stay tuned for Podcast Grill.

This episode sponsored by:
DOCUMENTOR, Inc.

For more information please contact: podcast@podcastgrill.com

Podcast Grill - #01 | Trends 2006

Fri, 14 Apr 2006 05:21:00 GMT

This podcast is focused on the $511 billion restaurant industry. Featuring expert interviews, product showcases, operations and marketing ideas for your restaurant. Hosted by Paul Barron, publisher of Fast Casual magazine, QSRweb.com and PizzaMarketplace.com.

This episode sponsored by:
Fast Casual Magazine

For more information please contact: podcast@podcastgrill.com

Get ready for the biggie

Wed, 12 Apr 2006 03:50:00 GMT

This year is a show you will not want to miss. The NRA (National Restaurant Association Show) is the largest it has ever been! What's even more awesome is that we will be live on the show floor hosting and posting our podcasts.

Ten exciting episodes with show wrap-ups and so much news you won't want to miss it.